Exchange Year 2022 Problem: FIP-FS Scan Engine failed to load – Can’t Convert “2201010001” to long (2022/01/01 00:00 UTC) - ALL Mail-Flow Affected!
Exchange Year 2022 Problem: FIP-FS Scan Engine failed to load – Can’t Convert “2201010001” to long (2022/01/01 00:00 UTC) - ALL Mail-Flow Affected!
Microsoft released a patch for the Exchange 2013/2016/2019 FIP-FS Scan Engine that has broken most on-prem Exchange servers as of this past midnight on 1/1/2022. IT Admins everywhere were scrambling as they could not load the FIP-FS scan engine (virus scanner) and report an error Can't Convert "2201010001" to long. You are probably not alone, as of Jan. 1, 2022 0:00 UTC on-premises Exchange servers seem to freezing transport of all emails – a date can't get converted.
Here is a quick overview of what is going on & how to fix this ASAP.
***FIP-FS Scan Engine:FIP-FS is probably the anti-malware virus scanner that has been on board since Exchange Server 2013. This is supposed to scan the on-premises Exchange Server installation for malicious content. However, this anti-malware scan engine seems to cause problems more often.
The exchange server was stuck with this error: The FIP-FS "Microsoft" Scan Engine failed to load. PID: 39268, Error Code: 0x80004005. Error Description: Can't convert "2201010003" to long. / Event ID 5300
***THE FIX:
1 - Exchange Shell - "Set-MalwareFilteringServer -BypassFiltering $true"
2 - Restart the MSExchange Transport service
3 - Exchange Shell - "Get-ExchangeServer | Get-Queue " to verify that they are flushing out the stuck emails
And email is going again...FYI happy new year Exchange!
So it seems that some (all?) Exchange servers are affected.
Be on the lookout for any on-prem Exchange servers as you could be affected right now.
We're here if you have any questions on this at all.